Job Description
Our client is a growing Managed Service Provider supporting over 550 customers across the region and they are seeking an experienced and customer-focused IT & Telecoms Engineer to join their team based on the outskirts of Manchester.
The successful candidate will provide high-quality IT and telecoms support to their client base, combining remote ticket resolution with on-site engineering visits. You will also play a leadership role by supporting and mentoring two junior engineers.
Key Responsibilities
Technical Support & Engineering
Manage and resolve IT and telecoms support tickets in line with SLAs
Diagnose and fix network, connectivity, and hardware issues
Install, configure, and maintain IT and telecoms infrastructure
Support services including leased lines, laptops, routers, firewalls, switches, and Wi-Fi
Carry out on-site visits to customer premises when requiredTelecoms Services
Order, provision, and configure telecoms servi...
The successful candidate will provide high-quality IT and telecoms support to their client base, combining remote ticket resolution with on-site engineering visits. You will also play a leadership role by supporting and mentoring two junior engineers.
Key Responsibilities
Technical Support & Engineering
Manage and resolve IT and telecoms support tickets in line with SLAs
Diagnose and fix network, connectivity, and hardware issues
Install, configure, and maintain IT and telecoms infrastructure
Support services including leased lines, laptops, routers, firewalls, switches, and Wi-Fi
Carry out on-site visits to customer premises when requiredTelecoms Services
Order, provision, and configure telecoms servi...
Apply for this Position
Ready to join LJ Recruitment? Click the button below to submit your application.
Submit Application