IT TRANSITION TO OPERATIONS LEAD

JOB PURPOSE

MSC Cruises, the 3rd largest cruise operator globally, is seeking a highly skilled and experienced IT Transition to Operations Lead to join our dynamic and international team in Naples. As IT Transition to Operations Lead, you will play a pivotal role in our digital transformation journey, supporting and improving IT operations processes and services in the field of Cloud technologies, InfraOps, Microservices and support of DevOps. 

KEY ACCOUNTABILITIES

• Reporting directly to the local IT Infrastructure and IT Operations Manager

• Overseeing the governance of IT transition processes

• Supporting the design of the IT releases processes

• Ensuring smooth and efficient transition of IT projects to the operational phase

• Collaborating with cross-functional teams to identify and resolve potential issues during the transition process

• Continuously improving transition processes and methodologies to optimize efficiency and effectiveness

QUALIFICATIONS (skills, competencies, experience)

• A minimum of 3-5 years of experience in IT transition, operations, or a related field

• Experience with InfraOps, DevOps and Agile engineering practices;

• Knowledge and experience of RedHat OpenShift, Microservices, Ansible, DB technologies and Azure Cloud solution

• Fluent in English; additional languages are a plus

• Strong understanding of IT intelligence observability, release processes, and IT architectures

• Proven ability to manage multiple projects simultaneously and meet deadlines

• Excellent communication and interpersonal skills

• Strong problem-solving and analytical abilities

• A proactive and results-driven approach to work

• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred

VISA REQUIREMENTS (if any)

•Right to work in Italy