IT user support technicians

First Line Customer Support - North East Bristol | Up to £30,000 per annum (depending on experience) Are you tech-savvy, people-focused, and ready for a role that mixes hands-on customer support with occasional face-to-face training?We’re looking for a confident Trainer Customer Support Specialist to join a friendly, growing team in North East Bristol. You’ll deliver expert support from the office most of the time, with client training roughly twice a month – a change of scenery and a chance to shine in front of customers!Why this role rocks:Hybrid working – minimum 3 days in the officeCompetitive salary up to £30,000 per annum + On Call allowance (only a couple of times a month)Perks: BUPA, pension, life insurance, bonus scheme, career growthFriendly, collaborative team in a fast-growing, innovative companyWhat you’ll do:Provide front-line customer support via phone, Teams, email, and support portalsTroubleshoot issues and liaise with developers to resolve themCreate/update training m...