Job Description
Job Title: Italian Customer Service Representative (CSR)
Location: Barcelona, Spain
Work Type: Onsite / Hybrid
Employment Type: Full-time
About the Role:
We are looking for a passionate and customer-oriented Italian Customer Service Representative to join our growing team in Barcelona. As the first point of contact for our Italian-speaking customers, you'll be responsible for delivering outstanding service and support—whether it's solving problems, providing product information, or ensuring a seamless customer experience.
This is a great opportunity for someone who enjoys helping people, has strong communication skills, and thrives in a dynamic, multicultural environment.
Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat in Italian (and English when required)
Provide accurate information about products, services, policies, and procedures
Resolv...
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