Italian-speaking Customer Support Agent

As part of an international expansion, we are hiring Italian-speaking Customer Support Agents for an international project based in Greece. This is a on-site position located in Athens, with an immediate start available. You will work closely with internal teams and follow predefined procedures to guarantee service quality, compliance, and customer satisfaction. In this role, you will guide customers through processes related to accounts, services, or products, while maintaining a professional and empathetic approach. All interactions must be documented correctly in internal CRM systems. This role is particularly suitable for experienced candidates. You will receive comprehensive paid training, detailed guidelines, and ongoing support from team leaders. A good level of English is required for internal communication and training purposes. This position is suitable for candidates with strong communication skills and a customer-oriented mindset. You should feel comfortable using digital t...