Italian Tech Support Specialist - Greece (Relocation Paid)

Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.
Key Responsibilities

• Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian
• Assist customers with account management, product setup, and technical issues
• Provide detailed information on product specifications, pricing, and available support services
• Resolve customer concerns promptly, ensuring a high level of satisfaction
• Document customer interactions accurately in the CRM system for future reference
• Collaborate with the technical tea...