Job Description

Service Management Functional ITIL Consultant

Technology Global Capability Center (GCC) – Hyderabad, India

Role Details

  • Position: Service Management Functional ITIL Consultant
  • Location: Hyderabad, Telangana, India
  • Department: Global Technology Services (or relevant department)
  • Reports To: Head of Infrastructure

1. Function Context

1.1 Positioning

  • Position: Service Management Functional ITIL Consultant
  • Supervisory Role: No

1.2 Purpose of the Role

ArcelorMittal is seeking an experienced Functional ITIL Consultant with expertise in ServiceNow ITSM Pro to lead key initiatives related to onboarding new organizations and deploying service management projects.

The role focuses on integrating new business units into t...

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