Job Description

Job Title: IT Infrastructure Support Specialist

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an IT Infrastructure Support Specialist. In this role, you will be responsible for providing first-level technical support to our users, resolving issues related to workstations, software, and networks.

  • Analyze and resolve hardware and software-related problems in a timely manner.
  • Maintain accurate records of incidents and resolutions.

Requirements

To succeed in this position, you should possess:

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