Job Description

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HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. Candidate can work in either Toronto or North Bay office and this role commences September 2, 2025
Description

  • Lead the design and review of IT best practice policy and procedure documentation to align with IT Service Management best practices.
  • Collaborate with internal and external partners in the improvement/maintenance/development of processes and/or guides.
  • Deliver coaching on transformation and cultural change in relation to the IT Service Management program; including facilitation of strategic planning to enable the team to plan and manage the required IT Service Management initiatives.
Skills
Experience and Skill Set Requirements
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