ITSM Process Lead - Problem

ITSM Process Lead - Problem

Salary: Grade 8 (£45,585 - £54,395 p.a. depending on experience)

Interview expected to be held 12th July

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you an enthusiastic and skilled IT professional with experience of delivering organisational wide change programmes? Do you have excellent communication and influencing skills? Can you lead and collaborate with colleagues at all levels to deliver exceptional IT solutions?

As the ITSM Process Lead – Problem Management, you will be accountable for the implementation and management of the end-to-end Problem Management process.

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countri...