Job Description

Roles and responsibility- 

-Develop and implement strategic plans to improve the performance, efficiency, and reach of educational centers within the zone.



● Collaborate with senior leadership to define and achieve zonal sales targets and operational KPIs.


● Stay informed about market trends and competitor activities to identify new opportunities and mitigate potential risks.



● Oversee and manage the day-to-day operations of all educational centers to ensure seamless execution and productivity.



● Ensure adherence to company policies, quality standards, and applicable regulatory guidelines.


● Drive consistency by implementing and monitoring standard operating procedures (SOPs) across all centers.



● Drive sales initiatives to meet or exceed revenue goals across the zone.


● Design and execute zonal marketing campaigns, promotions, and outreach activities to boost enrollments.


● Build and maintain strong relationships with key stakeholders, including parents, schools, and local communities.



● Lead, train, and manage center heads and their respective teams across all centers.


● Conduct regular performance reviews, set goals, and provide coaching to enhance individual and team effectiveness.



● Create a culture of collaboration, motivation, and continuous professional development.


● Prepare, monitor, and manage zonal budgets effectively.


● Analyze financial reports and ensure profitability by implementing cost-saving initiatives where required.


● Track center-wise performance metrics and align resources for optimum utilization.


● Maintain high standards of customer satisfaction across centers.


● Address customer queries, concerns, and complaints promptly and effectively.


● Regularly collect and analyze customer feedback to improve overall service quality and student outcomes.


● Prepare and submit regular reports on operational performance, sales achievements, and financial results to senior management.



● Act as a communication bridge between corporate/regional offices and center teams.


● Represent the company at relevant events, conferences, and meetings within the zone.

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