Job Description

About The Role
Location: Hybrid –you`d need to be located in a commutable distance to either London, Dorking, Ipswich, Bristol or Exeter
Hours: 18 hours per week
Salary: £25,750
Join Our Team as a Clinical Duty Shift Manager
We're looking for an experienced and dedicated Clinical Duty Shift Manager (CDSM) to join our Integrated Urgent Care (IUC) Operational Delivery Team. This is a key role responsible for real-time clinical resource management, ensuring safe, effective and high-quality service delivery across our IUC/111 network.
If you thrive in a dynamic environment, remain calm under pressure, and want to make a meaningful impact on patient care, we'd love to hear from you.
What you'll be doing
Providing clinical advice and guidance to contact centre sites.
Working closely with the non-clinical Duty Shift Manager to maintain safe patient services.
Acting as a central point of contact for network operations during live service delivery.
Monitoring re...

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