Job Description

I. Job Summary



To perform intermediate level tasks / activities related to the process / business the employee is aligned with.



II. Essential Duties and Responsibilities



+ Understands business fundamentals and standard operating procedures

+ Maintains professional and productive relations and communications with internal customers.

+ Follows standard procedures and introduces all new procedures into daily routine.

+ Meets or exceeds individual productivity requirements.

+ Resolves problem invoices with the highest degree of urgency.

+ Returns or resolves quality control issues in problem queues.

+ Generate reports, create MIS for the related role if advised.

+ Meets or exceeds individual productivity requirements as laid down by the managers.

+ Other duties may be assigned as needed by supervisor / manager.



III. Qualifications


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