Japan - EC Platform Specialist (LUXE)

Key Mission 業務のミッション

-Maximize CLTV on Indirect platform EC by increasing new acquisition and managing long-term relationship with customers on Indirect platform.

-Enhance brand loyalty with indirect platform customers providing brands philosophy.

Key Job Accountabilities 主要職務

-Responsible for planning and executing initiatives on EC platform (promotion, festival, media, eDM, CRM etc.) in align with brand Online strategy and partnering closely with brand Online Business Managers.

-Responsible for CRM planning, executing, and running PDCA in align with customer journey and ecosystem on Indirect platform.

-Responsible for creatives (landing page, eDM, leaflet, etc.) to provide excellent user experience through online and offline in cooperation with other teams and external vendor.

-Collaborative spirit with other team members to provide the best CLTV experience for our customers.

-Plan and achieve KPI related to sales and C...