Job Description

IN46826


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ELIGIBLE APPLICANTS:

●(O) Eligible visa: Permanent residence, Spouse, Partner

● (X) NOT eligible: Student visa, requiring visa sponsorship, working holiday, Graduate, Freelance

WORK TYPE: hybrid

VISA SUPPORT: No

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TYPE: Full-time, permanent

WORKING HOURS: 8:30-17:30 from Monday to Friday (flexible hours after probation)

SALARY: depending on experience

START: ASAP

LOCATION: Frankfurt/Main, Germany



Export Clerk (Air Freight & Sea Freight) Main Responsibilities:

● Acceptance of customer orders, including the review of documents in accordance with regulations and internal procedures

● Handling of export shipments from start to finish, primarily air freight, but also sea freight (FCL, LCL)

● Booking and reserving the required capacities with partners

● Export customs clearance (e.g. ATLAS, AES; customs goods, special customs procedures, etc.), where applicable

● Planning and scheduling of collections and transport in line with the relevant Incoterms

● Preparation of all relevant shipping documents

● Invoicing customers, as well as performing cost and price calculations

● Shipment tracking, identifying any deviations, and developing customer-focused solutions in the event of incidents

● Handling of complaints and claims for damages

● Communication with customers, customs authorities, partners, carriers, and overseas offices in Japanese, English, and German



Export Clerk (Air Freight & Sea Freight) Ideal Candidate:

● Successfully completed an apprenticeship as a freight forwarding and logistics services clerk, or possess equivalent qualifications

● Professional experience in export operations, with a preference for air freight

● Knowledge of export customs clearance processes is preferred

● Proficient in standard MS Office applications, as well as Atlas and CargoWise

● Strong commitment, a sense of responsibility, and the ability to work independently

● Excellent organisational skills, flexibility, strong communication and teamwork abilities, along with a customer- and service-oriented mindset

● Fluent in spoken and written Japanese, English, and German



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