Job Description
Key Responsibilities
Strategy
Strategy
- Produces/reviews BRDs (Business Requirements Document) & FRDs (Functional Requirements Document) / User Stories, coordinates and/or perform UAT (User Acceptance Testing) and coordinates implementation of new developments.
- Working with technology and product colleagues to develop a robust, stable and scalable solution.
- Engage in Product Reviews and all new and prospective deal review discussions to assess the Operational impact
- Develop a framework of a mutual commitment to meeting evolving business requirements and adapting to changing circumstances. Treat change as an opportunity to improve the service
- Provide leadership and ownership in seeking solutions when crisis situations arise
- Keep abreast of all Regulatory and Industry changes, noting how these may impact our clients and operational team
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