Job Description

The L2 Support Engineer provides operational and production support for Unix/Linux environments, SQL databases, and Java applications. The role includes troubleshooting, debugging, and maintaining production systems while ensuring adherence to software engineering and ITSM best practices.

Key Responsibilities:

  • Monitor, troubleshoot, and resolve production issues in Unix/Linux, SQL, and Java environments.
  • Write and debug SQL queries, stored procedures, and cursors.
  • Execute Unix/Linux commands and scripting for system maintenance and automation.
  • Support incident, problem, and change management following ITSM processes.
  • Perform hands-on coding and debugging for application support.
  • Document operational procedures, processes, and resolutions.

Required Skills & Qualifications:

  • Experience with Java, C++, Python, or other object-oriented programming languages.
  • Strong Un...

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