Job Description
The L2 Support Engineer provides operational and production support for Unix/Linux environments, SQL databases, and Java applications. The role includes troubleshooting, debugging, and maintaining production systems while ensuring adherence to software engineering and ITSM best practices.
Key Responsibilities:
- Monitor, troubleshoot, and resolve production issues in Unix/Linux, SQL, and Java environments.
- Write and debug SQL queries, stored procedures, and cursors.
- Execute Unix/Linux commands and scripting for system maintenance and automation.
- Support incident, problem, and change management following ITSM processes.
- Perform hands-on coding and debugging for application support.
- Document operational procedures, processes, and resolutions.
Required Skills & Qualifications:
- Experience with Java, C++, Python, or other object-oriented programming languages.
- Strong Un...
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