Java Support Engineer

RESPONSIBILITIES:

• Work actively with team members to analyze and resolve application issues

• Identify defects, discrepancies, and trends by ways of code debugging or log analysis

• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

• Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

• Identify alerts / processes that can be automated and then work with Engineering team in automating them

• Challenge existing application setup, processing and suggest different ways to sol...