Java Support

Role: Java Support

Location: Mexico (Remote)

JOB SUMMARY:

Top Skills

: 
Java, SQL, Unix

Responsibilities:

• Work actively with team members to analyze and resolve application issues

• Identify defects, discrepancies, and trends by ways of code debugging or log analysis

• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability

• Actively participate in Change management process with view to manage risk in production environment

• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency...