Job Description
Jeopardy Coordinator – OSA Contract (East Kilbride)
Office-Based | Full-Time | Experienced / Specialist Role
Protect SLA Performance. Safeguard Revenue. Drive Proactive Recovery.
Circet UK is seeking an experienced Jeopardy Coordinator to support the delivery and performance of the OSA Contract. Reporting to the Contract Manager – OSA, this role is responsible for proactive jeopardy management across all works, ensuring contractual SLAs are met and service performance is protected.
You will provide real-time oversight of performance, manage DCRs, and ensure timely KCI communications, enabling early identification and resolution of risks that could impact service delivery, revenue, and Service Provision Accelerator outcomes.
This is a critical role within the contract, directly influencing SLA performance and P&L outcomes.
What You’ll Be Doing
Office-Based | Full-Time | Experienced / Specialist Role
Protect SLA Performance. Safeguard Revenue. Drive Proactive Recovery.
Circet UK is seeking an experienced Jeopardy Coordinator to support the delivery and performance of the OSA Contract. Reporting to the Contract Manager – OSA, this role is responsible for proactive jeopardy management across all works, ensuring contractual SLAs are met and service performance is protected.
You will provide real-time oversight of performance, manage DCRs, and ensure timely KCI communications, enabling early identification and resolution of risks that could impact service delivery, revenue, and Service Provision Accelerator outcomes.
This is a critical role within the contract, directly influencing SLA performance and P&L outcomes.
What You’ll Be Doing
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