Job Description

Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.


What You’ll Do

  1. Deliver overall sales, revenue & customer acquisition targets for the Jio Center
  2. Oversee smooth daily operations, administration & service delivery
  3. Optimize productivity, resources, and cost efficiency of the center
  4. Ensure compliance with statutory, regulatory & commercial guidelines
  5. Manage permissions/approvals required for local projects & deployments
  6. Build strong relationships with channel partners to enhance throughput
  7. Drive customer retention, manage esc...

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