Jira Administrator

The Role:

Exp : 5+Yrs

Location : Chennai

This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals.

Key Responsibilities

• Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center)
• Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes.
• Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration

Ideal Profile:

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 5 years experience, ideally within a IT Security or Database Administrator role.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You have working knowledge of Jira, atlassian, customization & development and scripting language
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong mentor and coach who can build high performing teams

What's on Offer?

• Work within a company with a solid track record of success
• Join a well known brand within IT Services
• Work alongside & learn from best in class talent