Job Description

Job Description

Job Overview:

We are seeking a driven and meticulous individual with a proven track record of maintaining a sophisticated on-premise Jira implementation to join Arm's global IT department.

Using your technical ability and attention to detail, you will ensure our critically-important Jira environment and supporting tools are kept up-to-date and fit-for-purpose. You will thrive in a fast-paced environment, and must be keen to pick up new skills and knowledge.

Responsibilities:

  • Maintaining and developing the configuration and structure of our on-premise Jira environment.
  • Utilising supporting tools, including PowerBI and Excel, to capture and analyse datasets around team capacity, performance, and other valuable insights.
  • Crafting and updating documentation around the accurate usage of Jira and other tools, and sharing this knowledge within the team and similar roles.
  • Generating ideas that will assist data and delivery managers to continuously improve our tools and processes.

    • Required Skills and Experience:

  • Exceptional attention to detail, able to follow and develop specific processes to ensure system integrity and stability.
  • Hands-on experience of Jira configuration, including workflows, screens, custom fields, and ScriptRunner.
  • Knowledge of Jira UI configuration, including board configuration, advanced queries using JQL, filters, dashboards, and issuefunctions()
  • Advanced user of Excel, comfortable with data tables and using Power Query to access and transform data from external sources.

    • “Nice To Have” Skills and Experience:

  • Experience of using data visualisation tools such as PowerBI to build relationships between datasets to present and interrogate data. 

    • In Return:

    Accommodations at Arm

    At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

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