Job Description
Company Description
Founded in 2003, Computer Power Group (CPG) has grown from a startup to a $10+ million Information Technology Services Company. Our core values revolve around integrity, fair play, and efficiency, operating under the philosophy that every second counts. CPG specializes in delivering high-value and cost-effective IT solutions to help customers enhance their return on investment and competitive edge. Our success is measured by the tangible value we bring to our clients through innovative people, products, and processes.
Role Description
This is a full-time on-site role for a Jira ITSM Developer, based in India. The Jira ITSM Developer will be responsible for designing, developing, and implementing Jira-based IT Service Management (ITSM) solutions. Daily tasks include customizing Jira workflows, configuring project structures, integrating automation tools, and providing technical guidance to optimize system performance. Collaboration with cross-functional teams to address ITSM needs and ensure seamless operations is a key aspect of the role.
Qualifications
Experience with Jira, ITSM processes, and creating customized workflows
Proficiency in system configuration, integration, and automation of tools
Skills in troubleshooting, debugging, and resolving technical issues
Familiarity with scripting languages and API integration
Strong analytical and problem-solving abilities
Proven ability to collaborate and communicate effectively in cross-functional teams
Bachelor’s degree in Computer Science, Information Technology, or a related field
Understanding of ITIL framework and best practices is a plus
Experience with Agile methodology is preferred
Founded in 2003, Computer Power Group (CPG) has grown from a startup to a $10+ million Information Technology Services Company. Our core values revolve around integrity, fair play, and efficiency, operating under the philosophy that every second counts. CPG specializes in delivering high-value and cost-effective IT solutions to help customers enhance their return on investment and competitive edge. Our success is measured by the tangible value we bring to our clients through innovative people, products, and processes.
Role Description
This is a full-time on-site role for a Jira ITSM Developer, based in India. The Jira ITSM Developer will be responsible for designing, developing, and implementing Jira-based IT Service Management (ITSM) solutions. Daily tasks include customizing Jira workflows, configuring project structures, integrating automation tools, and providing technical guidance to optimize system performance. Collaboration with cross-functional teams to address ITSM needs and ensure seamless operations is a key aspect of the role.
Qualifications
Experience with Jira, ITSM processes, and creating customized workflows
Proficiency in system configuration, integration, and automation of tools
Skills in troubleshooting, debugging, and resolving technical issues
Familiarity with scripting languages and API integration
Strong analytical and problem-solving abilities
Proven ability to collaborate and communicate effectively in cross-functional teams
Bachelor’s degree in Computer Science, Information Technology, or a related field
Understanding of ITIL framework and best practices is a plus
Experience with Agile methodology is preferred
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