Jira SaaS Administrator

<b>Jira SaaS Administrator (5+ Years) Bangalore </b> <p data-end="308" data-start="156"><b>Job Summary:</b><br data-end="175" data-start="172" /> Looking for an experienced <b>Jira Cloud Administrator</b> to manage and support Jira Software, Jira Service Management, and Confluence.</p> <p data-end="332" data-start="310"><b>Required Skills:</b></p> <ul data-end="642" data-start="333"> <li data-end="381" data-start="333"> <p data-end="381" data-start="335">5+ years of Jira Administration (Jira Cloud)</p> </li> <li data-end="440" data-start="382"> <p data-end="440" data-start="384">Strong in workflows, issue types, screens, permissions</p> </li> <li data-end="487" data-start="441"> <p data-end="487" data-start="443">Jira automation, JQL, dashboards & reports</p> </li> <li data-end="514" data-start="488"> <p data-end="514" data-start="490">Basic Confluence admin</p> </li> <li data-end="565" data-start="515"> <p data-end="565" data-start="517">Knowledge of JSM (SLAs, queues, request types)</p> </li> <li data-end="606" data-start="566"> <p data-end="606" data-start="568">Good communication & troubleshooting</p> </li> <li data-end="642" data-start="607"> <p data-end="642" data-start="609">Agile (Scrum/Kanban) experience</p> </li> </ul> <p data-end="660" data-start="644"><b>Preferred:</b></p> <ul data-end="771" data-start="661"> <li data-end="689" data-start="661"> <p data-end="689" data-start="663">Atlassian certifications</p> </li> <li data-end="713" data-start="690"> <p data-end="713" data-start="692">ScriptRunner / JMWE</p> </li> <li data-end="746" data-start="714"> <p data-end="746" data-start="716">REST API or scripting basics</p> </li> <li data-end="771" data-start="747"> <p data-end="771" data-start="749">ITIL/ITSM experience</p> </li> </ul> <p data-end="796" data-start="773"><b>Responsibilities:</b></p> <ul data-end="1197" data-start="797"> <li data-end="837" data-start="797"> <p data-end="837" data-start="799">Administer Jira, JSM, and Confluence</p> </li> <li data-end="882" data-start="838"> <p data-end="882" data-start="840">Manage users, roles, groups, permissions</p> </li> <li data-end="936" data-start="883"> <p data-end="936" data-start="885">Create workflows, custom fields, automation rules</p> </li> <li data-end="976" data-start="937"> <p data-end="976" data-start="939">Configure SLAs, portals, and queues</p> </li> <li data-end="1029" data-start="977"> <p data-end="1029" data-start="979">Build dashboards, filters, and project templates</p> </li> <li data-end="1090" data-start="1030"> <p data-end="1090" data-start="1032">Monitor system performance & work with Atlassian support</p> </li> <li data-end="1153" data-start="1091"> <p data-end="1153" data-start="1093">Integrate Jira with tools like Slack, GitHub, Azure DevOps</p> </li> <li data-end="1197" data-start="1154"> <p data-end="1197" data-start="1156">Provide user training and documentation</p> </li> </ul>