Job Description

Overview

Introduction

At AKG we will support you in your journey as you embark on a customer service career that sees you contributing to your community. This role will see you as part of the National Support Hub team where you are responsible for ensuring efficient and effective delivery of assistance and advice to customers who are fully eligible for Employment Services support via phone servicing.

You would be joining a team:

  • Which is diverse, supportive and respectful
  • Where knowledge, ideas and enthusiasm are well received
  • Where your colleagues are passionate about providing exceptional service and delivery to their stakeholders

    • The opportunity

  • Work as part of a team ensuring all inbound calls are answered in a timely manner and making outbound calls for internal and external customers.
  • Be in a supportive, fun and productive team in a unique customer service r...

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