Job Description

Department Customer Service Location Montreal

At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment?


Our Customer Support (Business Division) team, based in Montreal, is currently looking for a Junior Technical Supervisor who is motivated by a constantly evolving environment. You will be the go-to technical escalation point for our team of Customer Support Specialists (Level 1), responsible for resolving a high volume of complex requests related to our digital signage platforms. If you excel at problem-solving, are known for your organizational skills, and can stay on track in the heat of the moment, we want to meet you!

Your day-to-day

  • Take ownership of and drive the resolution for a high volume of support escalations (Level 2).

  • ...

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