Job Description

Description

Join our Outsource Training Delivery Team where you'll provide strategic leadership for training programs that drive excellence across our partner locations. As a Partner Training Manager, you'll optimize training delivery methods, establish standardized evaluation systems, and build strong relationships with Global outsourcing, Operations, and Outsource leadership teams. This role offers the opportunity to influence training quality standards and implement data-driven improvements that directly impact associate performance and customer satisfaction.

You will leverage your expertise in stakeholder management, training program development, and quality assurance to ensure our outsourcing partners deliver consistently high-quality training that meets or exceeds Amazon's internal operational standards. Your ability to analyze performance metrics and implement targeted solutions will be crucial in driving continuous improvement across our partner network.

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