Job Description

Jr. Network Engineer

  • 12 months contract, renewable
  • Work location: Woodlands
  • Working hours: Mon-Fri, - hrs

    • Our Client

  • MNC Enterprise Information Technology company

    • The Opportunity

  • Apply advanced technical knowledge to operate one or more technology areas (e.g. Aruba/HPE, Cisco, Alcatel, Security products etc.) or customer groups that are critical or high- risk.
  • Resolve single- and cross- technology incidents independently.
  • Work with team members to resolve unusually complex or cross- technology incidents.
  • Identify additional services that could lead to future service revenue growth.
  • Build and maintain strong relationship up to senior management level in assigned accounts.
  • Assist in managing delivery of industry support solutions.
  • Lead Customer Expectation management as part of escalation process.

    • Your Background

    ...

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