Job Description
Job Description – Trainee Technician PP
'Premium Processing Junior Technician' Role Profile
Reports into: PP Team Leader
Line Management Responsibility: No
Level: 1
Location: Pune (hybrid working up to 50% available)
Employing Entity: Mrald (Mphasis's dedicated UK Insurance operational services delivery vehicle)
Role overview
Through personal activities support the day-to-day activities of the wider PP team ensuring delivery of an effective & high-quality PP service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.
Responsibilities
Ensure allocated premium processing is completed in an accurate and timely manner.
Raise question to Senior Technicians when unable to complete activities
Engage in feedback and personal development
Help deliver the servic...
'Premium Processing Junior Technician' Role Profile
Reports into: PP Team Leader
Line Management Responsibility: No
Level: 1
Location: Pune (hybrid working up to 50% available)
Employing Entity: Mrald (Mphasis's dedicated UK Insurance operational services delivery vehicle)
Role overview
Through personal activities support the day-to-day activities of the wider PP team ensuring delivery of an effective & high-quality PP service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.
Responsibilities
Ensure allocated premium processing is completed in an accurate and timely manner.
Raise question to Senior Technicians when unable to complete activities
Engage in feedback and personal development
Help deliver the servic...
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