Junior 2nd Line Support Analyst

Job Description

Working Model: Hybrid Working.

Employment status: Full-time, Permanent. Working hours: Monday to Friday, 9:00am – 5:00pm.Out of Hours standby duty to support system incidents will also be required. This is 1 week rotated amongst team members. Office Location: Stansted Abbotts, England. Reporting to: 2nd line Support Team Lead In this role you will add value to PXP by: In this role you would be responsible for providing 2nd line support to PXP customers and support teams for problems, incidents and projects.Normal working hours for this position will be Monday to Friday, 9:00 am to 5:00pm. Whilst Shift rotation is not a requirement, there will be the requirement for out of hours cover and support as part of normal duties. A typical week as a Junior 2nd Line Support Analyst might involve:

Conducting technical investigations on behalf of other business departments, n...