Job Description

Job Description

We are looking for a Junior Cloud & GenAI Engineer – Amazon Connect Digital to join our Consumer Experience – Digital Channels team. This is an entry-level, hands-on engineering role focused on supporting cloud-native digital contact center solutions and Generative AI–driven customer experiences across chat, chatbot, SMS, email, and WhatsApp channels. The role offers an excellent opportunity for early-career engineers to build strong foundations in AWS Cloud, Amazon Connect Digital, and GenAI technologies, while working closely with senior architects and delivery teams on real-world enterprise CX solutions.


Qualifications

  • Under 1 year of professional experience in software engineering, cloud technologies, or AI-related roles.
  • Bachelor’s degree in computer science, Engineering, IT, Computer Applications, or a related field.
  • Basic understanding of AWS Cloud fundamentals.
  • Foundational knowledge of Generative A...

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