Junior Analyst

Tasks

• Analyze and translate business requirements into functional specifications
for CMS.

• Configure CMS applications to align with business needs and optimize
workflows.

• Maintain and improve software requirements, user stories, and
documentation.

• Support SQL-based configuration and database manipulation tasks.

• Monitor application performance and ensure optimal availability.

• Handle incidents, service requests, and user support tickets.

• Provide post-implementation support and training to end-users.

• Document and track defects, proposing proactive solutions.

• Participate in stakeholder meetings to gather and clarify requirements.

• Assist in CMS demonstrations and presentations.

• Communicate effectively with cross-functional teams and external
vendors.

• Support testing activities, including defect tracking and validation....