Junior Application Management Analyst - 3E Legal Technology

Harbor is seeking an Analyst to join our 3E Application Management team within our Legal Technology and Operations (LT+O) practice group. Under general direction from the Service Delivery Team Lead, the Analyst will work closely with a team of skilled individuals from various technical and professional backgrounds, across multiple time zone, to ensure successful client engagements and consistent client satisfaction in both issue resolution and continual improvement tasks.

This is a position that can be hybrid from Moncton, Canada.

Responsibilities

• Work to develop and/or improve complex applications which are integrated within the constraints of the framework.
• As necessary, work with the team and clients to maintain existing applications.
• Troubleshoot and resolve issues raised by clients.
• Acquire and maintain a high degree of business domain knowledge and current best practice...