Job Description
Position Snapshot:
Contract: 9-month fixed-term contract
Location: Bilbao, Spain
Work setup: During the first half of the assignment the role will be fully on-site, transitioning to a hybrid model in the second half (3 days on site, 2 days remote)
This is a key role to provide exemplary levels of service to our customers by managing orders from receipt through to delivery. Work with partners to ensure the customers’ requirements are met in full. Ensure that the customer is kept always up-to-updated on order developments whilst managing any issues in a proactive manner.
Reporting to the Customers Service Manager, in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality department to resolve and investigate customer quality complaints, ensuring custom...
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