Junior CRM Consultant

We offer:

Your responsibilities:

• Provide second-level support for Salesforce support items, focusing on areas such as automation, validation, integration (including SAP and other systems), and configuration topics.
• Troubleshoot and resolve a variety of user issues with guidance from senior specialists, ensuring a high-quality Salesforce experience for internal customers.
• Collaborate with business and IT colleagues, architects, and team members across our global organization to help deliver sustainable Salesforce solutions.
• Assist with root cause analysis and help identify process optimizations or technical improvements for recurring issues.
• Contribute to the documentation of processes and the maintenance of data models within the Salesforce landscape.
• Proactively develop your knowledge by staying informed about new Salesforce features and best practices and participating in training and mentoring oppo...