Junior Customer Success Representative | B2B Accounts | Fast Growing Scale Up | Rotterdam

Do you want to be part of a fast growing scale up in the centre of Rotterdam? Join our team and be part of a hard working, dynamic team that is revolutionising the company merchandise industry.

As a Customer Success Representative at Monday Merch, you will be the key figure in monitoring large merch projects, ensuring the seamless coordination of various departments. From orders to production, warehouse management, and logistics, you'll oversee the entire process to ensure efficiency, quality, and customer satisfaction. Your role will involve close collaboration with both the client and internal teams to make sure everything is delivered on time, on spec, and to the highest standard.

Key Responsibilities:

• Lead and manage large account projects, overseeing every stage from order placement to final delivery.

• Coordinate across departments (production, logistics, ...