Job Description

Job Details

Junior Deskside Technician
Job Description Our company is developing and you can expand your career along with it.Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.Key Responsibilities
  • Support the 1st and 2nd level support teams in addressing escalated support requests.
  • Collaborate with the client to deploy patches on all machines (excluding servers).
  • Assist in validating and implementing updates for business applications on the current master image.
  • Help validate the master on all new machines, especially during the acquisition of new models.
  • Perform initial diagnosis of network issues, qualifying them for escalati...

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