Junior End User Services Analyst

Overview

CMiC is looking for a Junior End User Services Analyst to support day-to-day end-user needs and help keep device and account workflows running smoothly. You'll work closely with the IT team to support employees, manage hardware inventory, and assist with user onboarding/offboarding. This is a hands-on role where you'll build real IT support experience while learning best practices for IT operations.

Important Information:

• The overall hiring wage for this position is $21 per hour
• This position is not for an existing vacancy
• We do not use AI to screen, assess, or select applicants
• Work Arrangement: This role is expected to be in-office, 5 days per week
• Duration: 6 months, with possibility to extend

What You'll Do

End-User Support

• Provide friendly first-line support for common issues (account access, hardware, software, printing, connectivity)
• Troubl...