Junior Helpdesk

Jobbex
, a company that empowers people & organizations by matching great talents togreat projects is looking for the next
Junior Helpdesk
to support one of our clients

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

What you will be doing:

• Respond to helpdesk tickets, phone calls, and emails
• Troubleshoot hardware, software, and basic network issues
• Set up computers, user accounts, and applications
• Document support requests and resolutions
• Escalate complex issues to senior IT staff

You'll be a great match if you have:

• Basic knowledge of Windows/macOS and common office software
• Understanding of basic networking concepts
• Strong communication and customer service skills ...