Junior IT Support

Job Title: Junior IT Support Specialist

Work Location: On-site – Davao City
Work Schedule: Monday to Friday, 7:00 AM – 4:00 PM

Key Responsibilities

• Provide first-level IT support for desktops, laptops, printers, and mobile devices

• Troubleshoot basic Windows and/or macOS issues

• Assist with computer setup, software installation, and system updates

• Support basic network connectivity issues (LAN, Wi-Fi, internet)

• Handle IT requests via ticketing system, email, or phone

• Maintain IT asset inventory and simple documentation

• Escalate complex issues to senior IT staff when needed

Qualifications

Required

• Bachelors degree in IT, Computer Science, or related field (or equivalent experience)

• 0–2 years of IT support experience or fresh graduates welcome

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