Job Description

Junior IT Support Engineer (Open for Fresh Graduates)

Title: IT Support Engineer

Department: Technology Operations

Reporting to: Senior Systems Administrator and Technology Director

Employment Type: Full-Time

Cloud Console is a leading provider of innovative IT consulting services and top‑IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting‑edge technology to our clients, we empower businesses to thrive in the digital age, where 24/7 operations are crucial.

3>IT Support Engineer

Responsibilities

  • Assist end‑users with technical issues and provide troubleshooting support for workstations.
  • Monitor client environments and report any issues promptly.
  • Maintain detailed time logs for all tasks performed.
  • Assist with software patching, backups, alerts, antivirus updates, and hardware monitoring.
  • Collabora...

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