Junior IT Technician (Durban)

Junior IT Technician (Durban)

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

Job Description

• Provide first line support where possible, and pass on to the appropriate person, department or vendor for resolution.
• Adhering to company processes and procedures.
• Respond to all calls received; keep staff/students informed of the status of logged calls, global problems or down time.
• Maintain a professional image at all times.
• Work effectively as part of a team and seek to support the team’s goals.
• Continuous broadening of own technical, functional, and industry skills base.
• Engaging in formal and informal knowledge transfer.
• Performing related work as required.
• Building good relationships with staff/clients.
• Keep...