Junior Monitoring Engineer

Overview

A Level 1 Monitoring Engineer is an entry-level IT professional responsible for continuously monitoring systems, networks, and applications to ensure smooth and uninterrupted operations. The role focuses on identifying alerts, responding to basic incidents, and escalating issues to higher-level engineers when necessary.

Level 1 Monitoring Engineers play a critical role in maintaining system availability by following standard operating procedures, documenting incidents, and providing first-line support. This position is ideal for individuals starting their career in IT operations, offering hands-on experience with monitoring tools, troubleshooting fundamentals, and real-time system management.

Responsibilities

• Monitoring system, network, and application alerts
• Identifying and logging incidents
• Performing basic troubleshooting
• Escalating issues to Level 2 or specialized teams
• Maintaining accurate docu...