Junior Operations & Customer Support

Operations & Customer Support Coordinator

ERG Media is a publishing house and creative agency specialising in publishing and automotive content. We produce premium books, CGI, film, and creative work for prestigious global brands such as Porsche, operating at the intersection of publishing craft and high-end brand storytelling.

We're a lean, international team with offices in Milan and Japan. Our work demands precision, creativity, and an unwavering commitment to quality.

The Role

We're looking for an Operations & Customer Support Coordinator to keep our business running smoothly across both B2B client operations and B2C retail. You'll be the person who ensures our customers receive exceptional service, our supply chain operates efficiently, and our products reach their destinations on time.

Day-to-day, you'll handle customer enquiries across our retail channels, coordinate with warehouses and logistics partners on order ful...