Job Description
Position Snapshot
Contract: 9-month fixed-term contract
Location: Bilbao, Spain
Work setup: First 4.5 months and a half on-site, after that possibility of Hybrid (3 days on site, 2 days remote)
Reporting to the Customers Service Manager, in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality team to resolve and investigate customer quality complaints, ensuring customer expectations are managed through to resolution.
You will identify and resolve production queries with customers and ensure that their requirements are correctly interpreted and fully understood, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements, diligently and accurately carry out contract reviews o...
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