Junior Operations Support Technician

Join to apply for the Junior Operations Support Technician role at CDL Software

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Join to apply for the Junior Operations Support Technician role at CDL Software

Description

Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you!

Department: Service Management

Location: North West UK - Hybrid

Compensation: £24,570 / year

Role Overview: As a Support Technician, your main focus will be resolving CDL application and product incidents reported by clients. Working within SLA guidelines, you'll conduct thorough investigations to identify root causes and diagnose 2nd line technical faults to ensure ...