Job Description
About Us
BPO Labs Solutions brings over 40 years of expertise in the customer experience industry. We specialize in cross-functional resourcing solutions, providing tailored staffing and consulting services for customer acquisition, back-office operations, and revenue assurance. Our innovative solutions transform every customer interaction into a revenue opportunity while ensuring seamless integration and boosted productivity. At BPO Labs Solutions, we collaborate closely with clients to implement change effectively, driving sales growth and safeguarding revenue streams.
Responsibilities and Duties
- Program opinion surveys using our user-friendly platform.
- Use data testing in excel to ensure that all programming scenarios are set up correctly.
- Be responsive as needs of the survey change throughout the day.
- Withhold and promote company's Quality of Standards.
- Setting up and managing daily quotas.
- Providing advice on survey programming and quotas.
- ...
BPO Labs Solutions brings over 40 years of expertise in the customer experience industry. We specialize in cross-functional resourcing solutions, providing tailored staffing and consulting services for customer acquisition, back-office operations, and revenue assurance. Our innovative solutions transform every customer interaction into a revenue opportunity while ensuring seamless integration and boosted productivity. At BPO Labs Solutions, we collaborate closely with clients to implement change effectively, driving sales growth and safeguarding revenue streams.
Responsibilities and Duties
- Program opinion surveys using our user-friendly platform.
- Use data testing in excel to ensure that all programming scenarios are set up correctly.
- Be responsive as needs of the survey change throughout the day.
- Withhold and promote company's Quality of Standards.
- Setting up and managing daily quotas.
- Providing advice on survey programming and quotas.
- ...
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