Junior Regional Credit Controller

The Regional Credit Control Junior reports into the Service Regional Collections Manager and is responsible to conduct collection activity and administrative duties relating to the Credit Control Team.

Responsibilities will include (but not limited to):

• Assist with managing inbound mail in Salesforce.
• Provide copy Invoices and SOA as and when requested.
• Answering inbound phone calls
• Obtain Customer contact details and update relevant systems to ensure that future comms are distributed by e-mail.
• Manage & distribute daily inbound post.
• Processing credit and credit re-bill requests in the system as required.
• Assist with Direct Debit Customers and associated admin.
• Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
• Ensuring that debt is collected within set targets and outstanding monies...