Junior Reporting Analyst

JOIN TP AS A JUNIOR REPORTING ANALYST - Bogotá - (BPO / CALL CENTER)

TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment.

We deliver the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

TP is looking for a Junior Reporting Analyst (BPO / Call Center) to support the analysis, monitoring, and reporting of operational performance indicators in a fast-paced call center environment.

This role is ideal for junior profiles, including students, technicians, technologists, or early-career professionals with initial experience in reporting, operations, or data analysis within a BPO setting.

What will your responsibilities be?

• Monitor, track, and support the improvement of key operational KPIs such as qual...